Customers often have questions and encounter problems with TJX Credit Card. We have compiled some common questions here for your reference. You can use it to find answers to your questions. For further assistance, you can contact customer service.


Common Questions

What should I do if I lose my TJX credit card?

Customer service at TJX can be reached at (866) 419-4096 if your credit card has been lost or stolen. You will receive a replacement card after your card is blocked.

Your TJX credit card comes with $0 fraud liability coverage, which means you are not in charge of unauthorized purchases made when you are away. You should always report the loss of your card immediately and call the issuer if you see an unknown charge on your account.

Where can I check the status of my TJX credit card order?

You can check the status of your TJX credit card order by calling (800) 952-6133. Be prepared to provide your 9-digit social security number or application reference number.

If the issuer’s decision on your decline remains unchanged, you can still apply for a secure card, giving you a better chance of approval. You can check out our editors’ latest picks for the best secure credit cards and find the one that fits your needs. Alternatively, you might consider becoming an authorized user on someone else’s account. This way you can build your bankroll and ask for better cards in the future.

Do I have to provide my Social Security number for the T.J?

A hard credit check is required for applying for the T.J. Maxx credit card. When a credit check is performed, your Social Security number is used so that your credit file can be accessed.

Where can I check the balance on my T.J. Maxx card?

If you want to check the balance on your T.J. Maxx credit card, simply log into my credit card. If you haven’t already registered, you will need your credit card number and billing zip code to create an account.